Discovery & Concept
This is the most crucial phase of any project. The information uncovered here will influence the decisions made later on in the project, so it is of the utmost importance to give it the proper attention.
1. Pen & Paper
I started with (digital) pen and paper, writing down notes and categorizing as I went. First came a smattering of my initial thoughts after reading the prompt, and then I continued to ideate, considering the business needs, the user perspective, and feature functionality. The most important idea that came out of this brainstorm was the possibility of multiple project notes.
2. Business Perspective
There are many clear advantages to the business that might come out of redesigning the project notes feature. Beyond the obvious pro of providing a more robust and flexible app to CompanyCam users, a revamped project notes feature has the potential to serve needs we were previously unaware of and help sharpen the business's competitive edge.
3. User Experience
I spoke with my friend Robin, who has spent the past few years buying and renovating houses, about the project notes feature in CompanyCam. She was thrilled to discover the app, but after playing with it for a couple of minutes, she pointed out that a project-based app like this sorely needs a to-do list feature.
Although a single interview is not ideal, Robin gave me some food for thought and I let my brain run on from there.